Privacy Notice
Last updated: 15 November 2026.
Who we are
Flowzelo Software Ltd, company number 17572740, is the controller of personal information we use to manage our business enquiries. Our registered office is 66 Paul Street, London, EC2A 4NA, United Kingdom. Contact hello@flowzelo.co.uk with privacy questions or requests.
Information you provide
If you email us, we receive the information in your message, such as your name, business contact details, organisation and project requirements. Please do not send passwords, payment-card details or unnecessary sensitive personal information. This website does not provide a customer account or collect project enquiries through a website database.
Why we use information
We use enquiry information to understand your request, respond, prepare proposals and maintain relevant business correspondence. Where you personally request steps towards a contract, we may process information for those pre-contractual steps. For ordinary business-to-business correspondence, we rely on our legitimate interests in communicating with prospective customers and operating our business, taking account of your rights and reasonable expectations.
We may also use relevant records to meet legal obligations or establish, exercise or defend legal claims. We do not use enquiry details for an automated marketing mailing list, sell them or make solely automated decisions with legal or similarly significant effects through this site.
Website delivery and technical information
The hosting service delivering the website may process technical information such as IP address, requested page, browser information and security logs to serve the site and protect it from abuse. The downloadable deployment is configured for Vercel. A private review copy hosted within ChatGPT is also subject to the platform’s access and privacy arrangements.
The website code does not include advertising trackers, third-party analytics, embedded maps or a newsletter service. We will update this notice if the site's processing changes.
Service providers and disclosures
Information may be handled by the hosting, email, IT security and professional-advice providers needed to deliver our services and operate the business. We restrict access according to the task. We may disclose information when legally required or when necessary to protect legitimate legal rights.
Providers may process data outside the UK. Where restricted transfers occur, applicable transfer requirements must be addressed through the relevant adequacy decision or appropriate safeguards, such as approved contractual arrangements. You can contact us for information about the providers and safeguards relevant to your enquiry.
Retention
Our retention approach is to review unsuccessful or inactive enquiries after 12 months and delete information no longer needed. Records that develop into a project are retained according to the relevant contractual, legal and accounting requirements. Limited information may be kept longer where needed for a dispute, legal obligation or documented business purpose. Hosting and email providers may retain operational logs and backups under their own applicable schedules.
Your rights
Depending on the circumstances, you may ask to access or correct your information, request erasure or restriction, object to processing based on legitimate interests, or exercise data-portability rights. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. These rights have conditions and exceptions.
Contact us using the address above. We may need proportionate information to verify a request. You can also raise concerns with the Information Commissioner’s Office, the UK supervisory authority.
Other websites
Articles link to external sources. Visiting those sites is subject to their own privacy practices. Clicking an email link opens your chosen email application or service; your provider handles that interaction under its own terms.
Changes
We will revise this notice when relevant processing changes and update the date shown above. If a material change requires further notice, we will provide it in an appropriate way.